Listening is what we do best. It's an active skill, which helps you to
connect with the person you are talking to. Being a good listener is
about caring enough to take time out, and being there for another
person.
The secrets of effective listening are:
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Showing empathy and being understanding by putting yourself in another person's situation and sharing their feelings.
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Being comfortable with silence in everyday conversation. Instead of talking, wait patiently and give the other person time and space to explain how they feel.
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Being sensitive and caring. Sometimes it takes a lot of courage for someone to share how they feel, so it's important that you don't judge them, but just accept them for who they are.